spectraspray.sa

Shipping & Delivery Policy

At Spectra Spray SA, we are committed to delivering your orders as quickly as possible while ensuring that your products arrive in excellent condition.


Order Processing

  • Orders are processed during our official business hours.
  • Order preparation begins once payment has been successfully confirmed.
  • Once your order has been handed over to the shipping carrier, you will receive a notification with your shipment tracking details.


Delivery Time

Delivery times vary depending on your location and the shipping carrier. Delivery may take longer during promotional periods, public holidays, or due to circumstances beyond our control.


Shipping Fees

Shipping costs are displayed at checkout before you complete your purchase. From time to time, we may offer free shipping promotions subject to the terms and conditions specified on our website.


Address Changes

Please ensure that your delivery address and mobile number are accurate before placing your order. Incorrect or incomplete information, or failure to reach the customer, may result in additional shipping or re-delivery charges.


Refusal to Accept Delivery

If an order is refused after it has been shipped, Spectra Spray SA reserves the right to deduct the actual shipping costs from any refund, even if the order originally qualified for a free shipping promotion.


Shipping Carrier Responsibility

Once your order has been handed over to the shipping carrier, the transportation process becomes the carrier's responsibility. Spectra Spray SA is not liable for delays caused by operational, logistical, or other circumstances beyond our reasonable control.